Dealing with lost and found items

Lost something? Hopefully an honest finder will have handed in your lost property to us.

We collect lost property from our vehicles and premises. After that, the lost property is handed in to the city lost property office within two working days. Give us a ring +49 351 857 1011! We'll try to help get you back in touch with your lost property.

Please note: Lost and found office closed from April 9 to 16

Due to the move to the Stadtforum, the lost and found office will be closed from April 9 to 16, 2025.

On Tuesday, April 8, 2025, lost and found items can be collected or handed in at the previous location (Theaterstraße 11-15) for the last time. However, it will still be possible during the closing time, Lost property at other collection points such as the municipal citizens' offices, police stations or at the information desk in the Stadtforum. Lost property from the transport companies will be collected and can be picked up at the new location once the move has been completed. Inquiries about lost items can still be made using the online form. However, we ask for your understanding that it may not be possible to process them as quickly as usual.

From April 17, 2025, the lost and found office can be found during the usual office hours in the new rooms on the first floor of the Stadtforum Waisenhausstraße 14.